What it's like working with The Forge

Building your brand's creative involves getting to know you, your mission, your goals, and understanding what you want to achieve by working with us. We’re here to take the stress off your plate so you can focus on what you do best.

Our goal is for you to feel that we "nailed it", we delivered exactly what you imagined, and we exceeded every expectation you may have had. To achieve this, we ask questions. We listen. We advise, provide insights based on our knowledge and experience, and we become deeply invested in every project.

We'll work closely with you to develop a plan, whether we are working on a single project together or you've joined the ranks as a VIP subscription member.

Once you're on board and we've established a plan, we'll get to work. From concept to development to delivery, you'll be in the loop and can rest assured that your brand creative is in expert hands. We strive to provide you with a highly personalized boutique experience and deliver the quality you'd expect from the most prestigious agencies.

We are professionals who rely on a sophisticated suite of industry-standard tools, decades of experience, and our human artistic abilities to create. Our designs are unique, thoughtful, and customized for each client. Sometimes, we utilize AI to assist us in the background, to be as efficient as possible. We do not rely on AI to create for us. However, we welcome your AI creations to use as a foundation or example to develop your vision. So, if you've had some fun generating ideas with an LLM like Grok, ChatGPT, or Claude, we are happy to use your AI-generated images or writing as a starting point to develop ideas and discuss direction.

A Few Examples of Our Work

From clever quips to striking logos and full-scale branding packages, we bring your vision to life.

Your brand’s identity and messaging are in expert hands. Whether digital, such as websites, social content, presentations, and email campaigns, or printed collateral like business cards, banners, signage, promo items, and direct mail, we ensure your brand looks sharp, sounds compelling, and leaves a lasting impression.

Explore 2 ways to WORK WITH US

PER PROJECT PERKS

SUPER FAST DELIVERY - Our average delivery time is less than a week.

CUSTOM & ALL YOURS - You own all final designs and copy.

CRAZY GOOD SERVICE - Never have to chase us for updates.

VIP MEMBERSHIP BENEFITS

SUPER FAST DELIVERY - Our average delivery time is less than a week.

CUSTOM & ALL YOURS - You own all final designs and copy.

CRAZY GOOD SERVICE - Priority service & updates to manage projects easily.

FLEXIBLE & SCALABLE - Scale up or down as needed with 30 days notice.

FIXED MONTHLY RATE - Easily manage your marketing budget.

UNLIMITED REVISIONS & EDITS - We're not happy until you're happy!

DISCOUNTED PRINTING - Save 5% on all print services with Small Biz, Enterprise, or Unlimited Memberships. (Up to $500 per month.)

Membership OPTIONS

PRO

UP TO 10 HOURS/1 request at a time

$1200 per month

SMALL BUSINESS

UP TO 20 HOURS/2 requests at a time

$2400 per month

UNLIMITED

UP TO 80 HOURS/UNLIMITED REQUESTS

$9900 per month

ENTERPRISE

UP TO 40 HOURS/4 requests at a time

$4800 per month

Which membership option is right for me?

This depends on a few things: Your business needs, goals, and budget, to start. Here are a few examples to help you decide!

For solo-preneurs and micro businesses that need a little help creating social media content, emails, marketing collateral, website design and updates, the PRO membership is a great way to save a ton of time and effort while maintaining a professional and polished brand image.

For small businesses that are growing and want to scale, but aren't ready to hire a full time marketing and creative manager, the SMALL BUSINESS membership provides the freedom to focus on growing your business while we handle your marketing and branding creative.

The ENTERPRISE membership is ideal for scaling businesses that may have more than one location, or a marketing team in place who need assistance coordinating, managing, or executing all their creative projects.

For larger companies or multi-location businesses that want to produce a lot of content, have multiple ad channels, more complex internal communications, and don't want to be locked in to a set number of requests per month, the UNLIMITED option is best.

Not Sure How Your Brand is Performing?

GET THE BEST POSSIBLE RETURN ON YOUR MARKETING EFFORTS!

A complete brand impact audit is the perfect starting point to see where you can improve your branding & marketing to save time, money, and energy.

• Website audit and social media analysis - Your digital presence is a direct reflection of your brand's focus and quality. Find out what your brand's site and socials say about your company and how to improve them.

• Message clarity and conversion assessment - Is your message getting to the right people, and are they responding?

• Visual brand consistency review - Are your graphics and brand image consistent across platforms?

• Competitive positioning gap analysis - How do you stack up against your competition?

• Customer journey mapping - Are you making it as easy as possible for your potential customers to do business with you?

• Team brand alignment evaluation - Are your people bought into your culture and brand vision?

GET IT FAST!

Delivered in 5 Business Days

• Complete brand impact audit

• Prioritized implementation roadmap

• Clear next steps you can implement yourself, or partner with us to do it for you

Membership

1. Why not just hire in-house?
   Great question! Hiring full-time talent is a major investment. Currently, the average annual salary for a senior-level designer with 30 years of experience is about $130,000 - plus benefits. A Marketing Director? That’s at least $130,000. An AI Officer demands anywhere between $250-$500k. And since many top professionals prefer freelancing, finding a reputable, available expert can be a challenge.

   With our membership, you get a senior designer, a marketing manager, a CAIO, and a team of support professionals for a fraction of the cost of hiring one in-house. Plus, you’re not locked into a full-time salary when you don’t have enough work to keep them busy: no overhead, no training, no hiring headaches — just top-tier creative and operational talent on demand. And with a flexible monthly plan, you can pause or resume your subscription with 30 days' notice, ensuring you only pay for the work you actually need.

   
   

2. Are printed items included in my membership cost?
   

   Your membership includes all your design and copywriting needs, including designs for printed materials. However, because printing involves additional costs —such as materials, production, and shipping — these are billed separately from your subscription. To keep things transparent, all printing projects are invoiced upfront before production begins, so you’ll never run into unexpected charges. And, as a "THANK YOU" for choosing to be one of our Small Business, Enterprise, or Unlimited VIP Members, you'll also enjoy discounted printing rates.  

General

1. Do you handle product installations?

   For smaller local projects, we may handle installations ourselves or collaborate with a trusted local expert. For larger projects, we deliver your products directly to you or your event location anywhere in the country. From there, you or your production team take over. We’re happy to coordinate with your team or contractors to ensure a smooth and efficient setup.
   

2. Who does your creative work?
   Miguel and Donna are the creative team and owners of the studio. We sometimes bring on partner creatives to assist with specific requests that are beyond our scope of expertise, but even then, we oversee the processes and provide creative direction. It is significant to note that we only work with other senior-level creatives. We do not contract online freelancers from aggregate sites, junior creatives, or people outside of the United States. Quality, integrity, and supporting our local economy are top priorities and we are proud of that!

3. Do you have a brick-and-mortar location?

   Our studio is fully digital. We have meetings on the phone or via video chat as needed. Since we do not fabricate products ourselves, we don't need a brick-and-mortar shop. Instead, we partner with a few amazing production facilities in our local area and across the U.S. and Canada for printing and production. This keeps things simple (just the way we like it) and allows us to maintain lower overhead costs which means better prices for you!

4. Are you insured?

   We do not require liability insurance because we do not have a physical location or provide major installations ourselves. We do, however, have a written client service agreement that outlines our terms.

5. Do you guarantee your products?

   Absolutely! If an item arrives damaged, send us a photo and let us know! Or refuse the delivery due to damage and reach out right away to let us know. We'll make it right! If a product is faulty or breaks, most have a guarantee/warranty period. The length and type of warranty differs, depending on the product. We provide warranty info before your purchase, so you can make an informed decision.

6. Do you deliver outside the United States?

   We work with clients worldwide and can deliver printed materials anywhere in the contiguous US and Canada. We are happy to coordinate with fabricators and manufacturers in other countries to ensure our designs meet their specifications for your products. (We can accommodate English and Portuguese speakers.)

FAQs

Ready To Get Started?